About Agent14 Pro

We're On a Mission to Transform Customer Support

Building AI-powered tools that help teams deliver exceptional customer experiences at scale

Our Story

Started by support teams, built for support teams

Agent14 Pro was founded in 2020 by a team of customer support professionals who were frustrated with existing help desk solutions. We knew there had to be a better way.

We combined our deep understanding of support operations with cutting-edge AI technology to create a platform that actually understands the challenges support teams face every day.

Today, we're proud to serve over 10,000 companies worldwide, helping them deliver faster, smarter, and more personalized customer support.

10K+
Companies
50K+
Users
5M+
Tickets/Month
150+
Countries

Our Mission & Values

What drives us every day

Customer First

We build features that actually solve real problems for support teams, not just what looks good on paper.

Innovation

We're constantly pushing boundaries with AI and automation to make support faster and smarter.

Transparency

We believe in honest communication, clear pricing, and building trust with our customers.

Our Mission

"To empower every support team with AI-powered tools that make their work easier, their responses smarter, and their customers happier."

Meet Our Leadership Team

Experienced professionals from top tech companies

SJ

Sarah Johnson

CEO & Co-Founder

MC

Michael Chen

CTO & Co-Founder

ER

Emily Rodriguez

Head of Product

DK

David Kim

Head of Engineering

Our Journey

Key milestones in our growth

2020

Founded

Agent14 Pro was founded with a vision to revolutionize customer support.

2021

First 1,000 Users

Reached our first 1,000 active users across 50+ companies.

2022

AI Integration

Launched AI-powered auto-reply and smart routing features.

2023

Series A Funding

Raised $10M Series A to accelerate product development.

2024

10K+ Companies

Serving over 10,000 companies worldwide with 50K+ active users.

Join Our Team

We're always looking for talented people who share our passion for great customer support

View Open Positions

Ready to Transform Your Support?

See why thousands of companies trust Agent14 Pro